Payment Policy

At Petrolia Mall, we aim to provide a simple, convenient, and secure checkout experience. We currently accept the following payment methods:

Accepted Payment Methods

We accept:

  • Visa
  • Mastercard
  • Maestro

All available payment options will be displayed during checkout.

Secure Payments

Your payment information is processed through secure payment processing systems. Petrolia Mall does not intentionally store your complete card details on our store's servers.

For your security, please ensure that the billing information you provide matches the information associated with your payment card.

Payment Authorization

When you place an order, your payment may need to be authorized by your card issuer before the order can be processed.

An order may be delayed or canceled if:

  • Your payment is declined.
  • The payment information provided is incorrect.
  • The transaction cannot be authorized.
  • The transaction is flagged for security or fraud prevention.

If there is an issue with your payment, we may contact you using the information provided with your order.

Currency

Unless otherwise stated at checkout, our prices are displayed in Canadian dollars (CAD).

If your card is issued in another currency, your card issuer or financial institution may apply currency conversion rates or additional fees. These charges are outside the control of Petrolia Mall.

Order Confirmation

After your payment has been successfully authorized and your order has been accepted, you will receive an order confirmation email containing your order details.

If you do not receive your confirmation email, please check your spam or junk folder or contact us.

Refunds

If you are eligible for a refund under our return and refund policy, the refund will generally be issued to the original payment method used for the purchase.

The time required for a refund to appear in your account may vary depending on your card issuer or financial institution.

Payment Questions

If you experience a payment problem or have questions about our payment methods, please contact us:

Petrolia Mall
11411 40 Ave NW
Edmonton, AB T6J 0R5
Canada

Phone: 780-448-4984
Email: info@petroliamall.com

We are happy to assist you with any payment-related questions.

Petrolia Mall β€” Beautiful Water Features. Peaceful Spaces.